Forma
Questions operators ask about Forma.
Straight answers on how Forma differs from template ERP gym tools, launch, payment, plans, staff login, and the technology the workspace runs on.
Questions operators ask first.
- How does onboarding work?
- Talk to sales about your branches and roles, pick Basic, Gold, or Platinum, then pay by bank transfer with the reference we issue. Once funds clear, your owner invite is active and your team can log in.
- How is Forma different from other gym systems?
- Many “gym management” products are skins on ready-made ERP templates sold across industries. Forma is a modern platform built for gyms — not a rebadged multi-industry ERP — so your floor workflows, risk surface, and roadmap are not tied to restaurant or warehouse modules.
- Why bank transfer instead of a card checkout?
- Forma is built for operators who prefer a guided launch and clear payment references — not a lonely self-serve funnel. Wire transfer keeps billing deliberate and tied to your workspace activation.
- What is the difference between Basic, Gold, and Platinum?
- Basic covers members, packages, check-in, and PT tracking for a single location. Gold adds sales CRM, WhatsApp follow-ups, accounting, and import tools. Platinum unlocks executive analytics and business intelligence for multi-location operators.
- Can Forma run more than one branch?
- Yes. Plans scale with your footprint — from one branch on Basic up through Gold and Platinum for growing multi-location operators. Sales can help you choose the right ceiling for members and staff.
- Where do staff log in?
- This site is for plans and signup. Day-to-day staff access lives on the Forma app host. After your workspace is live, your team signs in there with the roles you assign.
- What happens after payment clears?
- Your gym workspace opens, the owner invite is ready, and reception, sales, coaches, and managers can start working under role-aware access — members, check-ins, and billing in one place.
- Is Forma available in Egypt?
- Yes. Forma is built for gym operators in Egypt with EGP plans, bank-transfer onboarding, and a guided sales launch.
- Does Forma replace spreadsheets and WhatsApp-only sales?
- Forma centralizes members, check-in, and a shared sales pipeline with WhatsApp-ready follow-ups so leads do not die in personal chats.
- Which plan includes sales CRM?
- Gold adds sales CRM, WhatsApp follow-ups, accounting, and import tools. Platinum adds executive analytics on top for multi-location operators.
- Can reception and sales share the same member truth?
- Yes. Forma is one workspace — reception, sales, coaches, and owners see role-aware views of the same gym data.
- What does Platinum add?
- Platinum unlocks executive analytics and business intelligence for multi-location operators who need the full picture.
- Do gyms install Forma on a desktop?
- No. Forma is a web application. Staff sign in with a modern browser. There is no desktop client to install.
- What is Forma built with?
- The staff interface uses React 19, Vite, React Router, and Tailwind. The API is Node.js and Express. Gym data is stored in MongoDB, and files are stored on Cloudflare R2. The public site is hosted on Vercel and the API runs on Railway.
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